chief-customer-officer-advisor
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@alirezarezvaniChief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.
리뷰 점수
보안35/35
유지보수35/35
사용성30/30
근거:
high
Jun 14, 2026 리뷰최신
리뷰 버전
1.0.0
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보안 감사 - 1건
Jun 14, 2026 감사
audit-incomplete
Could not fetch package.json: 404
개요
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설치
Refer to the Quick Start section in the SKILL.md for installation and usage of the Python scripts.문제 해결
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