chief-customer-officer-advisor
100/100
@alirezarezvaniChief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.
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安全性35/35
维护性35/35
易用性30/30
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high
评审于 Jun 14, 2026新鲜
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1.0.0
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安全审计 - 1 个发现
审计于 Jun 14, 2026
audit-incomplete
Could not fetch package.json: 404
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Refer to the Quick Start section in the SKILL.md for installation and usage of the Python scripts.故障排查
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