customer-success-manager
81/100
@https://github.com/alirezarezvaniMonitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
Review Scores
Security20/35
Maintain.32/35
Usability29/30
Evidence:
medium
Reviewed Jun 14, 2026Fresh
Reviewed Version
1.0.0
Latest Version
Unknown
Freshness
Reviewed 0 days ago.
Scores reflect the version reviewed and may change with updates.
Security Audit - 1 Finding
Audited Jun 14, 2026
audit-incomplete
Could not fetch package.json: 404
Overview
When to Use
When NOT to Use
Setup
Requires Python 3.7+. Run `python scripts/health_score_calculator.py`, `python scripts/churn_risk_analyzer.py`, and `python scripts/expansion_opportunity_scorer.py` with a JSON input file.Troubleshooting
Scenes
Tags
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